FAQ

Shipping Costs and Restrictions

Shipping is included in the price of our products to all standard mainland UK addresses, excluding AB, IV, KW and PH postcodes. For deliveries to excluded postcodes, non-MUK or outside of the UK, please get into contact with us for a bespoke rate.

 

Despatch Times / Delivery Information

Orders placed and confirmed before 12pm (midday) will be processed the next working day wherever possible. 

  • Orders under 50kg will be processed and sent on a next day service via DPD
  • Orders over 50kg will be shipped on a pallet via our trusted pallet network, please allow 2-3 working days for delivery
  • Pallet dimensions are 1200x800mm (euro pallet), with height varying dependant on quantity of material ordered
  • Orders via pallet will always be sent on a vehicle with a tail lift & pallet truck
  • Orders will be delivered Monday - Friday, between 9am and 5pm
  • We cannot deliver to flats, and deliveries will be made to the pavement only
  • Failed deliveries will be returned to Boud Minerals and refunded, minus any carriage costs incurred 

 

Packaging Details

  • All PVA Flakes are sold in 20kg units
  • All Aggregates are sold in 25kg units

These will be securely bagged and boxed for protection during transit. For larger orders, bags may be palletised for safe and efficient delivery.

 

Tracking & Delivery Instructions

Please make sure to provide a valid email address at checkout as we’ll use this to send your tracking details once your order has been dispatched.

 

Pricing

We offer price breaks on larger purchases, these price breaks start when ordering 3 units or more. Products can be combined to achieve these price breaks.

All pricing is listed excluding VAT and including Aggregates Levy (where applicable).